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Hotel Liability for Accidents and Injuries

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Hotel accidents are quite common and can result in numerous injuries if you are not careful. As a hotel guest, you should be protected by the management and not be exposed to any dangerous areas. If you are hurt on any potential hazards at a hotel, you could take legal action. Our team at the Downtown LA Law Group can help you sue the hotel for compensation after you were in an accident.

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Resorts, Hotels and motels are required to maintain and secure premises on their property.  Hotels operators will be held responsible if an injury results from the failure to maintain the premises in a properly safe condition.  Accident in hotels can take place in hotel rooms, elevators, common areas, swimming pools, health clubs and gyms, hotel restaurants, elevators and stairways. If you have been injured in a hotel accident contact our premises liability attorneys today. We are here to help.

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There are many different injuries which can take place in a hotel room some of the leading injuries in hotel rooms and hotel public areas are as follows

Some of the incidents that unsuspecting victims could suffer in hotels and motels include assault and battery, sexual assault, trip and fall, roof collapse, ceiling collapse, falling object incidents, electrocutions, fire, etc. Regardless of the specific type of incident suffered, victims are likely to suffer significant harm.

Common causes of Slip and Fall Accidents in Hotel’s Resorts and Motels

Hotel Accident Attorney - Injury Lawsuit InformationSlippery Surfaces: Most commonly this type of injury results as a product of a property owner’s failure to clean an existing spill on the floor, but often results from a freshly cleaned floor that is too slippery to walk on. Failure to Fix:  Often time, property owners are liable when they fail to fix a dangerous condition such as a protruding rod from the floor, holes in the parking lot, or a raised or hollow floor. Stairs:  Property owners may be liable where they fail to maintain a safe stairway.  Often, this dangerous condition results from worn down stairs, or where stairs are improperly marked or highlighted. Building Code Violations: Property owners are liable for slip and fall injuries resulting from their failure to adhere to all building codes.  Examples include unacceptable handrails, violations of stair height and depth, or improper building maintenance. Ice or snow:  Most insurance adjusters will try to claim that an injury resulting from snow or ice is a result of the carelessness of the victim, but our slip and fall attorneys know that this is not always the case. Even in cases of dangerous weather, property owners should pre-treat and spot treat their outdoor areas (i.e. salting or sanding walkways) to ensure that their premises remain safe.

Bathroom and Shower Accidents

Of course, it is never planned, but you can be seriously injured by a bathroom or shower leak of water or other plumbing or fixture problems at a hotel bathroom. People who rent rooms in hotels do not expect that there will be fixtures falling off the walls, hitting them on the head, or leaking water that will make a slippery surface that they will fall and injure themselves on during their stay. If you have been injured in a hotel room, we want to hear from you. We understand that it is not your fault if there is a leak in a water resource in your hotel room.

Toilet-Leaking Slip and Fall

When you are staying in a hotel room, you do not expect the toilet in the bathroom to leak. The toilets should be installed properly, by a licensed plumber, who knows how to adjust and install a toilet with the proper equipment. Anything can leak on a toilet, including:

  • Closet bolts
  • Closet flange
  • Flange channel
  • Toilet
  • Sealant
  • Wax ring
  • Floor waste opening
  • Washers
  • Tank bolts
  • Nuts
  • Water supply connection
  • Coupling nuts
  • Water shut off valve
  • Water supply connection to the tank
  • Water supply line
  • Toilet flush handle
  • Flush valve chain
  • Flush overflow tube
  • Flapper or seal

Seriously speaking, when you go to a hotel room and pay to book a stay, you do not also expect to have to be the plumber in the bathroom to prevent the toilet from leaking. This is egregious and completely unacceptable that a toilet in a hotel room would, could or should leak – but it does happen. From the time that you notice a toilet leaking, and the time you tell the front desk, to when the maintenance department fixes the toilet leak – this can take hours to days for a necessary and critical repair to be completed. If this has happened to you, just give our law firm a call right away. We know how to get you the money that you deserve, when you are injured from a toilet leak in a hotel room.

Shower Head Broke Off and Hit Me in the Head

It has happened in the past, that a shower head has broken off and hit a hotel guest in the head. If the shower head broke off of the shower, then it was in all likelihood improperly installed and maintained. It may have even been improperly cleaned as well by the housekeeping staff. If this happens to you as a guest at a hotel, it is not your fault. You need to give us a call is this has happened to you while you were staying at a hotel.

A shower head needs to be properly installed for the continued safety of the hotel guests using that shower in the bathroom they book. Shower heads need to be installed at a height of around 77 to 81 inches above the shower floor. This is the best position for the shower to be installed, to prevent even tall people from accidentally hitting their heads on the shower itself. The screws need to be put in properly and securely, and the installation needs to be sealed to keep out water to prevent corrosion after the installation is completed for the shower head and equipment fixtures.

Help, My Hotel Shower Head Attacked Me, I Got Scared and Fell Out of the Shower!”

No one goes to a hotel, books a room, and expects that the shower head is going to break off and attack them. Shower heads are not light, they are going to be stainless steel and weigh several pounds. When it does break off of the wall and hits you on the head, it will hit you with a certain amount of force and torque. This will hurt your head and cause an injury. You can expect to get anything from a bump on the head to a concussion.

As you are getting hit on the head by the shower head, you might slip and fall. It will be an unexpected event to get hit by the shower head, which might frighten you. This is a natural response, as being hit by a heavy object in the shower is a shocking event. The shock and force of being hit by the shower head may make you fall backwards, fall forwards, fall out of the tub, hit your head, hit your arm or leg, or force you to fall at an unnatural angle and twist your body to hurt your spine, back, leg, arm or neck.

For this reason, if you are hit by a shower head, you will suffer a series of injuries, not just the injury of being hit on the noggin by the faulty shower head. If this has happened to you, just give us a call. We know what to do, and we will help you. Do not panic, get the medical attention you need, and then give us a call. We will review your claim and case, and help you get the recovery compensation that you deserve in this type of case.

Broken Tile Trip and Fall Accidents

There is a high likelihood that you will be injured from a broken tile trip and fall accident at a hotel. You can also be injured badly when a wall hung fixture gives way in a hotel bathroom. For example, if you are holding on to a grab bar and it gives way, you will fall down and be injured in that fall. There need to be certain specifications to adding fixtures in hotels, that all hotels must adhere to in those cases. These codes are universal, and also formed from common sense. All hotels must provide for safe equipment and fixtures for the hotel guests.

Hotels must make sure all equipment in the hotel bathroom is safe for the guests, including:

  • Plumbing fixtures
  • Railings
  • Wall hung fixtures
  • Sealed water tight areas around fixtures
  • Grab bars
  • Stanchions for showers
  • Shower and tub combinations safely installed
  • Shower doors safely installed
  • Shower door hinges safely installed
  • Diagonal grab bars safely installed and sealed
  • Shower racks installed safely
  • Shower tiles installed properly
  • Slip resistant bathtub and shower flooring
  • Non-pinch drain stoppers
  • Non drip shower fixtures
  • Grout sealed tiling in bathroom
  • No corrosion behind grab bar plates

When you have been injured by a broken tile or any fixture that was loose that caused you to trip and fall, you need to give us a call. We are here for you to help you with the next steps to managing this type of loss.

Leaking In Air Conditioning Unit in the Hotel Room

If you have been in a hotel room and you experienced a leaking air conditioning unit, you need to give us a call. An air conditioning unit can leak water back into the room. This will cause a condition where the water will pool in the room, and possibly cause mold or a condition that needs to be addressed by the hotel. The water that backs up into the room is a potential slipping hazard, as it is processed by the air conditioner, and not “clean” water. You need to make a claim if you have slipped on air conditioning water that dripped back into the room in your hotel.

Slippery Floor Accidents

People can be easily injured in the bathroom with slippery floor accidents in a hotel. If the floor has not been cleaned properly, and residue, soap scum or condensation is not wiped by the cleaning maids from the flooring, then the hotel floor has a high potential to cause a slipping hazard for the hotel guests.

Hotel guests can slip in the bathroom area because of slippery flooring, associated with:

  • Getting in and out of the tub
  • Standing in the bathroom using the sink
  • Using the bathroom toilet
  • Transferring from the toilet to the tub
  • Getting out of the tub with no non-skid tub surface

Hotel guests injured in the bathroom can suffer serious injuries, including:

  • Concussion
  • Lightheadedness
  • Dizziness
  • Bruises and contusions
  • Falling down
  • Fracture of bones
  • Strain or sprains
  • Burn or scalding
  • Head or neck injury
  • Lower trunk injury
  • Upper trunk injury
  • Leg or foot injury
  • Hand or wrist injury
  • Drowning or near drowning in the tub
  • Struck by or against an object
  • Cut on a sharp piece of an object
  • Overexertion of getting in or out of bathroom

If you have been injured in any way from a slippery floor in a hotel room, just give us a call. We know what to do to represent you to the big insurance companies, and will get you the recovery compensation that you deserve in this type of case.

How do I protect myself from an elevator accident?

Resort Swimming Pool Accidents

Swimming pools accidents in hotels are a leading cause of serious injuries below are Common causes of swimming pool drowning and poolside accidents in hotel rooms.

  • Improper security and safety staff at pool parties
  • Improper maintenance of swimming pools
  • Un-gated pools and Jacuzzi, hot tubs
  • Negligent supervision of children in hotel swimming pools
  • Overcrowding of pools
  • Improper installation of diving boards
  • Lack of safety warning signs and safety equipment
  • Slippery surfaces around pools leading to slip and fall accident
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Assault and battery and sexual assault in hotels and motels: both assault and battery and sexual assault are typically associated with the malicious intent of attackers. However, the actions (or inaction) of property owner can directly contribute these attacks. Certain conditions on the premises, such as unlit areas, poorly lit areas, secluded areas, lack of security, lack of surveillance, etc. can all contribute to these attacks in hotels and motels.

Trip and fall accidents: trip and fall accidents can occur anytime that there are hazards on floors and walkways. Some examples of trip and fall hazards include torn carpeting, exposed wiring, uneven floors, broken concreate, broken tiles, objects blocking walkways, etc. Any of these hazards can potentially cause unsuspecting parties to trip, fall, and sustain multiple injuries.


Roof and ceiling collapses: roof and ceiling collapses are among the most dangerous incidents that could occur in hotels and motels. Roofs and ceiling can become hazardous due to weather conditions, normal wear and tear, the use of cheap building materials, and incorrect installation, for instance. Typically, there are a few signs of roof and ceiling damage before an incident occurs. These incidents can lead to devastating injuries, including brain injuries, spinal cord injuries, and crushing injuries.

Falling objects: any object that is placed in an elevated area, like mounted televisions, frames, décor, ceiling fans, shelving, etc. can fall and strike unsuspecting guests. These objects typically fall because they were installed incorrectly or not regularly maintained. In falling object incidents, affected parties are likely to suffer head injuries, brain injuries, neck injuries, and even spinal cord injuries.

Electrocutions: if a property has electrical issues, electrocutions and other electric shock injuries are likely. Things like exposed wires, live wires, defective products, and other electrical injuries can contribute to incidents that can harm unsuspecting parties.

Fires: fires are, unfortunately, very common. Smoke detectors, fire alarms, and sprinkler systems can typically prevent fire incidents from escalating. However, the lack of smoke detectors in hotel and motel rooms (and other fire safety devices) can be problematic. If there is no working smoke detector in a hotel or motel room, guests cannot be alerted of fires and could suffer burn injuries as well as smoke inhalation injuries.

Hotel operator, manager, and owners premises liability laws:

Liability for injuries is bases on the Status of the Victim Land owner or possessors liability varies greatly depending upon the classification of the victim. Invitee:  An invitee is owed the highest duty of care.  They are any individual who is either expressly or impliedly invited to another person’s premises for their mutual benefit. Licensee: Any individual who enters the premises at the owner or possessors consent for a non business or commercial purpose.  The most common example is a social guest.  In order to recover as a licensee, a victim must establish (all three):

  1. The owner or possessor knew or should have known of the dangerous condition, and should have known that it created an unreasonable risk of harm, and likewise should have known that the plaintiff would fail to discover the dangerous condition
  2. The owner or possessor did not make the condition safe or failed to warn the licensee of the condition
  3. The licensee did not know of the dangerous condition or the risks involved.

Who do I contact

Contact the Downtown LA Law Group if you have suffered an injury in a hotel room, resort swimming pool, parking lot, health club, elevators, or any other common areas. We will provide you with a detailed evaluation of your claim completely free of charge. Remember that it is crucial to act quickly after you’ve been injured to report any accident-injury claim before any limitations can lower or extinguish your rightful claim. Call us for a free consultation with one of our personal injury lawyers regarding your accident.


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By submitting this form, you agree to receive telephone calls and text messages at anytime, which include hours outside of business hours (8:00 am PST – 9:00 pm PST). This is so that we may reach you as soon as possible in order to consult on your potential case.