GoGo Grandparent provides transportation and other services to older adults. They help older adults access transportation services from rideshare companies, like Uber and Lyft, to ensure that they can order rides without the difficulties that they might face when trying to order them themselves (since not all older adults have smartphones or are tech savvy enough to use rideshare services). According to GoGo Grandparent, they are focused on maintaining safety and reliability by screening drivers, finding the preferred vehicle sizes, managing all pickups, and even managing drivers’ GPS. The client simply needs to call the hotline to request a pickup.
Although this service is designed to benefit older adults to keep them independent longer, the service can be problematic. More specifically, the older adults that use the transportation services can be involved in accidents. They can fall when getting out of the vehicle or getting into the vehicle, or they could be injured in auto accidents.
Were you or a member of your family harmed while using the GoGo Grandparent transportation services? If so, you might have grounds to pursue a personal injury claim. If you are interested in learning more about your right to file an injury claim, do not hesitate to seek legal assistance with the experts at Downtown L.A. Law Group as soon as possible.
Downtown L.A. Law Group is a personal injury law firm with many years of experience handling all sorts of injury claims. Regardless of the harm that you or your family suffered, you can trust the experts at our firm to provide you with the guidance that you need to sue and recover a successful claim outcome. If you are in need of a GoGoGrandparent accident attorney, do not hesitate to contact the experts at our firm today.
How Does GoGoGrandparent Work?
GoGoGrandparent is neither a transportation provider nor Transportation Network Company (TNC). Rather, they are a company that connects transportations providers and TNC’s with people who otherwise wouldn’t be able to connect with them to benefit from their services. The company acts as a representative to ensure the quality of the services. According to GoGoGrandparent, they do “not employ or contract directly with drivers nor do [they] own any…vehicles. [They] work with TNC’s…to allow their drivers to pick up and drive passengers.” In other words, GoGoGrandparent always works with rideshare companies like Uber or Lyft to provide rides.
Once the client calls the GoGoGrandparent hotline and requests a ride, the request is sent to the rideshare company. The GoGoGrandparent representative ensures that the vehicle assigned to the ride meets all requirements (including ensuring that it is accessible, that it can accommodate for a wheelchair, etc.). Representatives communicate with the driver to tell them of any impairments or any ambulatory equipment that they may have to handle. Once the driver has accepted the ride (and all vehicle requirements have been met), representatives will monitor the trip and intervene if any issues arise that could possibly affect the ride. Representatives set the destination and can change it if necessary. After the ride ends, representatives send confirmation to chosen parties and follow up with the client to ensure that the ride was completed successfully as well as safely.
Possible Harm that GoGoGrandparent Clients Could Suffer
Our older population is among the most fragile. They can fall when getting out of a vehicle, while getting into a vehicle, or even be injured inside the vehicle if an accident occurs. Injuries could be devastating; some can even be fatal. Although every situation is different, some of the potential injuries that victims could suffer include the following:
- Head injuries
- Traumatic brain injuries
- Neck injuries
- Back injuries
- Spinal cord injuries
- Pelvic injuries
- Hip injuries
- Knee injuries
- Nerve injuries
- Sprains and strains
- Scrapes and bruises
Did you suffer an injury when getting in a vehicle? If you suffered injuries, you could be eligible to file an injury lawsuit for the harm suffered. If a member of your family suffered fatal injuries, you could file a wrongful death claim for the harm your loved one suffered.
If you are interested in learning more about potentially filing a lawsuit for the harm that you or a member of your family suffered while using the services provided by GoGoGrandparent, do not hesitate to seek legal assistance with the experts at our firm as soon as possible.
Does GoGoGrandparent Carry Insurance?
According to GoGoGrandparent, they do not carry any insurance that would protect their clients during the ride. This is because the rideshare companies that GoGoGrandparent work with cover all personal injury accidents that riders might suffer during an active ride. What if you are injured? If you are injured while on a ride, the injury should be covered by the rideshare company’s insurance company – whether the rideshare company is Uber or Lyft.
Can I Sue?
Were you or a member of your family injured during a ride with GoGoGrandparent? Whether the incident occurred while getting in or out of the vehicle or there was an accident during the ride, you might have questions about your right to file an injury claim or a wrongful death claim. Can you sue? You could sue the rideshare company for the incident. If there was a hazard blocking the doorway of the vehicle, if the vehicle started moving before you were in, if they stopped too far from the curb, etc., the rideshare driver could be accountable, so the rideshare company could be sued. Similarly, if there is a car accident during an active ride, Uber or Lyft’s insurance company would apply, so you could file a claim with them to ensure that you get compensation for the harm suffered.
Is GoGoGrandparent Ever Liable?
According to GoGoGrandparent’s terms and conditions, “GoGo shall not be liable for…personal injury or property damage related to…any use of [their] services.” They also claim that their liability to their clients shall not exceed one-hundred dollars. Even when these disclaimers exist, companies could be liable of any harm resulting from their negligent actions. If you are unsure of whether you could hold GoGoGrandparent liable for your incident and pursue a claim, do not hesitate to seek legal assistance with the experts at our firm immediately.
Where to File a Claim
If you were injured during an active rideshare ride, even if it was made available to you via Lyft or Uber, you will need to file a claim with the rideshare company to begin the process of getting the compensation that you are owed. Typically, these claims are handled directly through the rideshare app, although they could also be handled online. According to GoGoGrandparent, they can continue acting as representatives and help you file a claim against the rideshare company (and keep you informed of how its going). However, some cases require legal assistance – and a lawyer should be handling the claim.
How to File an Injury Claim against Uber of Lyft
After a rideshare incident, there are a number of things that victims and their families should do to prepare to file a claim. Consider some of the recommendations listed below:
- Take photos of all injuries
- Seek medical care as soon as possible
- Take photos of all property damage and the scene of the incident
- File an incident report with the rideshare company
- File an incident report with the local authorities
- Speak to witnesses and collect their contact information
- Gather any video footage that captured the incident
- Collect medical records
- Collect records of lost income
- Collect records of property damage
- Seek legal assistance with lawyers that handle rideshare incident claims through third parties like GoGoGrandparent
For more information about what you should do to prepare to pursue an injury claim or wrongful death claim, do not hesitate to seek legal assistance with the experts at our firm immediately.
Can I Recover Compensation?
Based on the details surrounding the claim, you could be eligible to recover at least some sort of compensation fort he harm suffered. What could you receive? The type and amount of compensation that you could be eligible to receive will always be based on the details surrounding the incident. Some of the categories of compensation that could be available for claimants could include the following: medical costs, lost earnings, pain and suffering, loss of consortium, funeral and burial costs, property damage, punitive damages, and legal fees. If you would like to learn more about what you could recover if your wrongful death claim or injury lawsuit is successful, do not hestiate to contact the experts at our firm today. Our lawyers are ready to help you recover the highest amount of compensation available for your claim.
Contact Downtown L.A. Law Group
Are you in need of legal assistance for an incident that occurred while you were on a ride provided by GoGoGranadparent? If so, you should contact the experts at our firm immediately. Our lawyers have experience in such cases and are ready to provide you with the guidance that you need to win. At our firm, we offer free legal services which include free consultations and free second opinions.
We also offer a Zero-Fee guarantee which ensures that our clients will not be required to pay upfront legal fees for our legal services. Our firm is based on a strict contingency structure; therefore, our clients will not be required to pay anything until after reaching a positive claim outcome. If you do not win, you will not be required to pay anything.
Are you ready to speak with our experts? If so, contact us today.