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Navien Recalls Tankless Water Heaters and Boilers | Class Action Lawsuit

Navien Recalls Tankless Water Heaters and Boilers Due to Carbon Monoxide Poisoning-Defective Product Attorneys On December 20, 2018, Navien recalled their condensing tankless water heaters and combination boilers. According to the hazard reported on the recall (recall number 19-057), kits installed in the heaters and boilers can cause the units to produce excessive amounts of carbon monoxide, which could result in an increased risk of carbon monoxide poisoning to consumers.

According to the recall, approximately 3,400 units are affected. These water heaters and combination boilers were sold at wholesale distributors to installers around the country from August 2018 through October 2018. The water heaters ranged from $1,400 to $1,700, while the combination boilers were priced at $3,800.

The recall advises those with the recalled water heaters and boilers to stop using the products and contact the company for a free replacement conversion kit. The recall also advises consumers who continue using the water heaters and boilers while waiting for the repair to ensure that they have functional carbon monoxide alarms.

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The recall includes the following products that were manufactured between July 9, 2018 and October 14, 2018:

  • Navien Condensing Tankless Water Heater. Model NPE-180A. UPC 884954974101. Serial numbers 7410x18709xxxx, 7410x188xxxxxx, 7410x189xxxxxx, and 7410x18X14xxxx.
  • Navien Condensing Tankless Water Heater. Model NPE-180S. UPC 884954974194. Serial numbers 7419x18709xxxx, 7419x188xxxxxx, 7419x189xxxxxx, and 7419x18X14xxxx.
  • Navien Condensing Combination Boiler. Model NCB-180E. UPS 884954966083. Serial numbers 6608x18709xxxx, 6608x188xxxxxx, 6608x189xxxxxx, and 6608x18X14xxxx.

Although the recall claims that there have been no injuries, it is possible that multiple parties have been unknowingly affected by the defective tankless water heaters and boilers. As mentioned above, the defective water heaters and boilers could result in consumers being exposed to excessive levels of carbon monoxide.

Were you or your family exposed to harmful levels of carbon monoxide due to the defective water heaters and boilers? If so, you might have grounds to file a product liability claim against Navien Inc. Would you like to learn more about your right to file a claim and receive compensation? If so, you must contact Downtown L.A. Law Group at your earliest convenience.

If you or your family were affected by the defective water heater, you likely have grounds to pursue a Navien water heater lawsuit. You might also have ther right to participate in a class action lawsuit against Navien; our law firm is ready to help you.The lawyers at Downtown L.A. Law Group have many years of experience handling a variety of personal injury claims, including defective product and product liability claims. If you would like to discuss your claim with the experts at Downtown L.A. Law Group, do not hesitate to contact our law firm at your earliest convenience.

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What is Carbon Monoxide?

Carbon monoxide is a colorless, odorless, toxic gas that is formed by the incomplete combustion. Although carbon monoxide could occur naturally, it does not pose a natural danger to humans. Carbon monoxide is dangerous, however, when it is released by common household appliances in confined spaces. Excess levels of carbon monoxide could lead to carbon monoxide poisoning, which could be very dangerous to exposed parties.

The Dangers of Carbon Monoxide Poisoning

Carbon monoxide poisoning could be very harmful to all those exposed to dangerous levels of the infamous gas. Carbon monoxide poisoning could cause headaches, weakness, dizziness, upset stomachs, chest pain, vomiting, and confusion. Carbon monoxide exposure could make unsuspecting parties pass out. People who pass out or are asleep when the exposure to carbon monoxide begins run the risk of dying. Although carbon monoxide poisoning can be fatal, those who survive often struggle with long-term or permanent effects. These effects include (but are not limited to) impaired memory, emotional instability, and changes in intellectual capabilities, for example. Without a doubt, being carbon monoxide poisoning could be very dangerous.

Navien’s Duty to Consumers

Navien and other companies have a duty to their consumers. They are responsible for providing their consumers with products that are 100% safe to use. When companies make hazardous products available for purchase, they run the risk of harming their consumers. Were you harmed by a defective product? If so, the harm that you suffered could likely be attributed to a breached duty of care. For more information about the duty of care that Navien and other companies owe you, do not hesitate to seek legal assistance.

Your Right to Pursue a Claim

Do you have the right to pursue a product liability claim? Yes, you have the right to pursue a defective product claim. As previously discussed, companies owe their consumers a specific duty of care. They must take action to ensure that their products are free of any potential hazards. In general, if there is a defect in design, manufacturing, or labeling that causes any type of harm to consumers, the affected consumer has the right to pursue a claim. If you would like to learn more about your right to pursue a claim, contact our law firm today.

Your Right to Compensation

If you or your family were harmed in any way by a defective product, such as a defective water heater or boiler, you likely have grounds to sue and receive compensation. How much compensation could you receive? What type of compensation could you receive? The answers to your questions about the specific type and amount of compensation that you might be eligible to receive are best reserved for experienced product liability attorneys. Although every claim is different and there is no guarantee that you will be eligible to recover compensation, some claimants could be eligible to recover compensation for the following:

  • Refund for defective product/ repair fees
  • Medical expenses
  • Lost income
  • Pain and suffering
  • Loss of consortium
  • Funeral/burial costs
  • Punitive damages

Regardless of the details of your defective product claim, you could be certain that our lawyers will always do everything within their reach to help you recover the compensation that you deserve. Our product liability attorneys are ready to aggressively fight until you are rightfully compensated. For more information about the specific type and amount of compensation that you could receive if your claim is successful, do not hesitate to contact our law firm at your earliest convenience.

Learn more about your legal options by chatting with a representative now.

Information Regarding Pursuing a Defective Product Claim

If you are interested in pursuing a claim against Navien after you or someone in your family suffered carbon monoxide poisoning, it is essential that you act appropriately. Consider the following recommendations:

  • Seek medical care as soon as possible
  • Do not tamper with the defective product in any way
  • Do not return the product or allow the company to repair the product
  • Keep all documents relevant to the product and your purchase

Undeniably, all of the points above are essential for the outcome of your product liability case. However, many people doom their claims from the very beginning. Consider the recall once again; the recall advises consumers to contact the company for a free repair kit. What happens when the consumer contact the company for a repair kit, a free repair, or even a refund? Repairing or returning the defective product for a refund destroys the main piece of evidence-the defective product. Although every point mentioned above is important, you should always do everything within your reach to ensure that the defective product remains as-is. For more information about what you should do to prepare to file your defective product claim against Navien, do not hesitate to contact our law firm at your earliest convenience.

Seek Legal Assistance from Downtown L.A. Law Group

Were you or your family harmed as a result of the defective tankless water heaters and boilers that were recalled by Navien? Did you and your family suffer carbon monoxide poisoning? If so, you might have grounds to pursue a product liability claim against Navien. Depending on the details of your claim, you might also be eligible to recover some sort of compensation. If you are interested in learning more about your right to sue and receive compensation after being harmed by a defective product, do not hesitate to contact Downtown L.A. Law Group at your earliest convenience. The product liability experts at Downtown L.A. Law Group are ready to provide you with the guidance that you need to begin or continue your claim against Navien-do not hesitate to contact our law firm today.

Our firm offers both free consultations and free second opinions to all our clients. During our free consultations and free second opinions, our expert attorneys will focus on answering all your questions, addressing all your concerns, and providing you with all the information that you need to reach a successful claim outcome. It does not matter if you are interested in beginning your claim or if you have already started your claim elsewhere, you could be certain that our lawyers will do everything within their reach to provide you with the guidance that you need. If you are ready to schedule a free consultation or a free second opinion, do not hesitate to contact our law firm as soon as possible.

The free legal services mentioned above are available as part of a Zero-Fee guarantee – which ensures that you will never have to worry about paying any upfront legal fees for any of our legal services. Our firm is also based on a strict contingency structure that ensures that you will not pay anything until your claim is successful. If you are ready to discuss your defective product claim with the experts at Downtown L.A. Law Group, do not hesitate to contact our law firm at your earliest convenience.

COMMENTS (1)
Reply

I need to be refunded for defective product . Navien tanklesshot waterheater å Boiler for Heating, Since installing the heating does not work . If the temperature goes below 30% the heating system stops My thermostat is set at 78 % the reading on thermostat shows 61% and freezes and no heat. i have serious medical issues . I am kidney transplant patient. i have called my contractor several times on the same issue , he cannot resolve the issue and give me run around. I have paid Him close to $17,000. The system was installed end of 2015/2016 It is 2019 the problem is the same

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