Can I sue Lyft if my driver cancelled my ride because I had a service dog?Yes, you can sue Lyft if your driver canceled your ride because you had a service dog. However, many instances will simply result in the driver claiming that he had another reason to cancel, such as he had an emergency or he did not have enough gas. Drivers may see the service animals from afar an cancel the ride, so it is up to the rider to infer what happened and provide whatever proof or acknowledgement he can that he was discriminated against.
Can I sue Lyft if my Lyft driver did not let me in the car because I had a service dog?Yes, you can sue Lyft if your Lyft driver did not let you in the car because you had a service dog. Lyft drivers must follow Federal laws, State laws, and company policy when it comes to service animals. You should document the interaction as best you can so you have proof of discrimination. It is important that you keep your animal safe throughout the incident; some drivers may be too aggressive and try to drive off with your dog or else hurt him in some way.
Discrimination PoliciesAccording to the Americans with Disabilities Act of 1990, no individual can be discriminated against based on his disability or issue. Not every disability manifests in crippling physical form; that is, not every individual will be unable to walk of his own will and not every rider will be visibly in need of assistance. These individuals may have mental disorders and disabilities that require the use of service dogs. Service dogs may help open doors, be guide dogs for the blind, provide medication, calm down those with anxiety, and more. It is against the law to ask about anything related to a service dog, such as its certificate or what kind of disability the individual has. The only questions that can be asked are whether or not the animal is required because of a disability and to question the kind of work the animal has been trained to perform.
Get started today by calling (213) 389-3765.For those who are disabled, though, action should not wait. You should seek to file a lawsuit against Lyft for not allowing your service animal as soon as possible. You may be able to join a Lyft service animal class action lawsuit to tackle the issues with the company and the drivers.